177 reviewssorted by Newest
No filter!
I am shocked at the lack of filtration and how much of a lack of quality is here. All there is is a thin, see through normal foam piece to ack as the only filter!? You would be better of just smoking. Least that way there's less particular in the air than when you use this. The hose parts are so poorly sized the barley fit together with some strength and wiggling. Can not turn of brush to use hose. Only way to use hose is on giant want that has cheep plastic protruding and can not bend. So can only use in limited applications. Not to mention the attachment piece is so small and short it can't reach under average baseboard heater. No on the the actual vacuum. I looks like someone took a normal vacuum brush then removed 80% of the bristles. This is the kind of trash you get when they only consider profit. It was how low can we go and how can we promote around that. There is not a positive to note for this. If you have no other choice for a vacuum I still would not recommend this waste of money and health. This is so far from do better. It is rather fire all involved in this and start over. Absolutely a disaster of a product. No engineer or product creation team with any goal of completing a task would allow such a terrible product to be designed let alone produced. I can not say enough against this! It screams rip you off and not perform. Seriously, no filter! Straight up dust to air with nothing but a thin extreamly cheap see through piece of basic foam. Not even a edge or rubber rim to it. Any person with a brian could tell this is not OK!
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We’re sorry to hear about your experience and appreciate you sharing your concerns. This machine uses a multi-level filtration system along with a multi-cyclonic suction system designed to help maintain performance and extend filter life while keeping the machine running smoothly, so we recommend ensuring the filter is properly installed and maintained. If anything seems off or missing, please reach out to BISSELL support at support.bissell.com or 1-800-237-7691 for assistance.
Making a huge difference
I had a cordless dyson vacuum for many years and it never cleaned great and the battery finally died. Getting this new Bissell I realized how dirty my floors had been this whole time! Completely happy with the vacuum!
Recommends this product
Customer review from BISSELL Homecare
Greattttttttttt
Makes vacuuming even more annoying.
I’ve been using Bissell for over 20 years ever since I owned my own home. And I’ve even bought the carpet cleaners for pets, which worked great. However, every time I vacuum with this model, I always regret buying it only because the wand makes it so cumbersome because it is so long. I already hate vacuuming and this vacuum makes the chore even worse. The filter is always hard to clean because the dirt gets stuck around the round tube in the middle and the attachments are always falling off. I had to put some tape around the holders just so the attachments would fit better, but it still didn’t work It does work pretty well and what’s nice is that it is lightweight. But I would never buy this model again.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Lisa — thank you for sharing your long‑term experience with BISSELL, and we’re sorry this model made an already tough chore more frustrating. The wand and attachment fit can sometimes be adjusted or reseated for easier handling, and our team can also suggest tips to make filter cleaning simpler. Please reach out to support.bissell.com or call 1‑800‑237‑7691 so we can help improve your experience.
Best vac ever
I LOVE this vac! Easy to use, the wand is the BEST feature!!
Customer review from BISSELL Homecare
Best for value
Very light weight Good suction Easy to clean and maneuver
Recommends this product
Customer review from BISSELL Homecare
Effective vacuum
This vacuum has strong powerful suction. It is lightweight, easy to carry and navigate.
Customer review from BISSELL Homecare
Not for houses with pet hair
Do not buy! This vacuum does not handle pet hair well and is prone to clogs. Instead of sucking up the fur, it blows it around. No matter what surface, it barely works. Using it on area rugs, it misses half the dirt and will not pick up hair. I have only had this vacuum for 2 months and am sorely disappointed. Bissell has been my go-to brand for awhile but this one is just terrible.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thank you for sharing your feedback, Teresa. We're sorry to hear your machine isn't meeting expectations with pet hair pickup; clogs and reduced performance can occur if hair accumulates in the brush roll or air pathway, so checking and clearing those areas may help restore suction. If the issue continues, please contact BISSELL support at https://support.bissell.com or 1-800-237-7691 so we can help troubleshoot further.