Product details
Web ID: 20632775342 reviewssorted by Newest
Roger
It's my second bose soundbar I upgraded from bose 2 this ones more powerful and clearer dialogue i would have given it 5stars but setup took a long time
Customer review from bose.com
About the same as the Bose 300. Both good
I had a Bose 300 sound bar and this was supposed to be a breakthrough from it. It is almost the same. I would not buy the new sound bar if I could have heard them both. Both are equally good
Customer review from bose.com
I had higher expectations from the BOSE product line. I am much less impressed with the Bose Smart Soundbar + Bose ULTRA Open Earbuds set. For some unknown reason when I ordered the Soundbar/Earbud set directly from BOSE, you cancelled the delivery of the Earbuds so I had to purchase them from Target?? Order number: B004302994 The 'pairing' of the earbuds to the soundbar was NOT intuitive at all for items that are sold at your website as a Pair. The Reason I bought these two products is that I am hearing impaired, and I wanted a solution where I can watch TV and listen with earbuds, while simultaneously the audio was playing through a speaker for the rest of the family to enjoy. Pairing the "Bose Smart Soundbar + Bose ULTRA Open" was not intuitive at all! Your reps were very helpful and courteous. What is really an issue is that in order for me to hear the ULTRA Earbuds, I have to stick my finger in my ear to direct the sound to my ear canal. The wrap around barrel does not loop around my earlobes in order for the sound to reach my ear canal. **do you have ANOTHER Bose earbud product, perhaps one that fit directly in the ear canal, that will pair with the Bose Smart Soundbar, and will allow for audio to simultaneously play thru the speaker and the earbuds??*** I already own Beats Pro earbuds with wrap-around ear-hooks that work perfectly for my Music but they apparently do not pair with your soundbar. *** Please Advise on a workable solution ***
Customer review from bose.com
Real disappointment
I am sorry to say that this speaker is a real disappointment. The setup process was challenging, and you need a smartphone to operate it, as there are no controls on the unit itself, and the remote is very limited. Unfortunately, it won't connect to the laptop either, but only to a smartphone to operate it. We intended it for our Sharp big screen and Roku connection. This speaker is not user-friendly for older individuals. My husband wanted a Bose speaker because he grew up with them, but this one does not live up to that legacy. It constantly switches itself off in the middle of a movie, and it takes a while to turn back on. When it does work, the sound quality is good, but overall, I have to express my disappointment. I’m unsure if we can return it, though we did purchase a three-year insurance plan. What do you suggest we do?
Customer review from bose.com
Response from bose.com
Hi there! Thank you for sharing your honest feedback with us. We are truly sorry to hear about your experience with your Smart Soundbar, especially since your husband grew up loving Bose. We always want our speakers to be enjoyable and easy to use. The soundbar turning off unexpectedly in the middle of a movie is definitely not normal behavior. Please check out this quick guide, for quick steps that can help resolve this power issue: https://bose.life/4xGG21n If the issue persist please contact us directly at https://bose.life/4oGoHS5 to perform complete troubleshooting steps. Daisy - Customer Support
Great sound, sync and connectivity.
Great sound and great connectivity. Love the group device option so I can sync my headphones without affecting sound bar output.
Customer review from bose.com
exactly as described, works perfectly and sounds great
Customer review from bose.com
Great equipment
I have not even unpacked it yet but I know Bose is great brand I just bought a new house and it is going to go there and under my new 65 inch TV So I have a large number of those products and they are all great
Customer review from bose.com
Great sound especially speech
Very pleased with the smart sound bar. I particularly like the clear speech characteristic of the sound
Customer review from bose.com