1,265 reviewssorted by Newest
Delivery not satisfied
I placed the order on 5/29/26, order #4755773736. The initial delivery was going to be 6/3/26. The delivery emails alerts changed everyday. Finally was delivered 6/8/26. Not satisfied with delivery procedures.
Not a lasting appliance
It has worked for 11 days . Great when it worked but now nothing works
Customer review from breville.com
Response from breville.com
We're sorry to hear of your experience. We see that you're already in contact with a representative and that they are assisting you. Thank you for allowing us to help in this instance.
The best toaster oven I've ever had, and I've been around.
This is too good to be called a toaster oven. It roasted the best whole chicken I've ever prepared, the covert is amazing, and 13" pizzas!
Recommends this product
Customer review from breville.com
Works well
Do what you need it to do, very satisfied, no non sense
Recommends this product
Customer review from breville.com
the Smart Oven® Pro
Early on yet feels just like our previous toaster over. Tried air frying some wings and it was ok. They stuck to the pan and it was difficult to clean. Probably will use an oil pray before doing next time. Categories and settings are clearly marked, which makes it nice. Overall quite satisfied
Customer review from breville.com
Potencial for serious burn injuries
The door gets incredibly hot that is unsafe for anyone to use it. I understand the heat from the top and around it! But the door to get food out is a danger to have a major and serious burn that will get no or anyone in my family to the hospital! Despite several reviews this company refuses to listen to feedback and improve your products about safety and design.
Customer review from breville.com
Response from breville.com
As noted in the manual, the toaster oven will get very hot to the touch. But thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Cook anything
Very easy to use and food is exactly right temperature.
Recommends this product
Customer review from breville.com
Door doesn't close when Magnetic Auto Eject Rack opens
I returned my unit to Breville to fix the door. It was very hard to close when the rack was in the middle position (Magnetic Auto Eject) They said it could not be repaired and offered 30% discount for another over pro. We got the new one yesterday and it's worse than the 2 year old sent back last month. Door is very hard to close. The call center says they are very busy and will call back in a few hours. They never called back. I tried again, left my cell, no calls all day. I'll try again today
Customer review from breville.com
Response from breville.com
Your feedback is appreciated, and we are sorry to hear the rack and door have been causing difficulties. We also want to apologize for the technical issues on our end that prevented your call from progressing as it should have. We want to make sure you get the right assistance and will reach out via email from your case to arrange a convenient time for a specialist to call you back when you are near your oven. Please expect that email shortly.