De'LonghiRivelia Automatic Espresso Machine
De'LonghiRivelia Automatic Espresso Machine
Product details
Web ID: 20672451306 reviewssorted by Newest
Love it
Love this machine. We were looking for a one touch brew machine that you could be half-awake in the mornings and still have an excellent cup of coffee. We really like that it grinds fresh beans and that it does have the option for a second hopper for another type bean and even has a slot for pre ground if you needed. It provides instructions every step of the way on how to set up your machine making it super easy to use. We use Lavazza Espresso Whole Bean Coffee Medium Roast and it combined with the Rivelia machine makes an excellent cup of coffee.
Recommends this product
Customer review from De'Longhi
Feel spoiled having coffee this good at home.
Makes excellent coffee. My wife and I have had it for several weeks now and have been enjoying a variety of different drinks, with regular milk for me and soy milk for my wife. We got an extra carefe to make it easier. The milk is also heated to a good temperature, not scalding hot. Wonderful to have such great coffee at home with such ease of use every morning.
Recommends this product
Customer review from De'Longhi
Great Machine
Love the machine. So easy to use and clean up is a cinch!
Recommends this product
Customer review from De'Longhi
Excellent machine
Excellent machine, just perfect , simple to use, the extra coffee containers are easy to swap to alternate coffees
Recommends this product
Customer review from De'Longhi
This Coffee Maker is Only Average
I would return it if I could. While there is a good variety of coffee options, what I have tried so far is not great. Also, to make a simple coffee it takes so long - grinds some then pour water and coffee and then grinds again. I also have a Jura which I like much better.
Customer review from De'Longhi
Response from De'Longhi
We are truly sorry to learn that your experience led to a low review. We would appreciate the opportunity to improve your experience by addressing your concerns regarding your warranty package. We will be more than happy to further assist you with your automatic machine. Please feel free to reach out to us via chat using the following link: https://www.delonghi.com/en-us/contact-us Our team is available Monday–Friday, from 9:00 AM to 6:00 PM EST. We hope to hear from you soon.
Rivelia Fully Automatic Espresso Machine, Onyx Bla
I have to say I am loving this machine so far. It is very easy to use and easy to clean. I have only had it for a month so time will tell how well it holds up as it is a pricey machine.
Recommends this product
Customer review from De'Longhi
Great machine, screen location is a question.
The machine as an automatic espresso it was great and very efficient and a lot of great options, tge only reason I didn’t give it the 5 is the containers layout and screen location. As a coffee machine it was a dream!
Recommends this product
Customer review from De'Longhi
Horrendous Macys Customer Service
Not a knock on De‘Longhi, this review is purely about Macy’s. Order it with a ship to store delivery because it was significantly faster than shipping to home. It arrived a week late. But because it was ship to store, Macy’s said it could only be picked up at the store within 7 days. Well, by being late, we had left on vacation and their customer service said that they could only hold for 7 days and would not ship to my home instead. They also wouldn’t cancel the order and being the credit card reversal process until the 7 day window was up. No options, no solutions, just a take it or leave it mentality from customers service agents who really didn’t care. In fact, they made it seem like it was my fault it couldn’t be picked up. When I pointed out the lateness of the delivery, I was told that delivery dates are simply suggested and shouldn’t be counted on. Really crappy experience all around.