Product details
Web ID: 27253770466 reviewssorted by Newest
Dyson V15 Detect
Although expensive, the Dyson V15 Detect is an outstanding product.
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience with the Dyson V15 Detect. We're delighted to hear you're finding it to be an outstanding product.
My Dyson
I do like it, however, I wish it had a button like my old one that stays on instead of having to hold it. The suction is great but way too powerful, even in eco for my carpets so I can’t use it on my carpets, which, for the price, I need it to do
Customer review from Dyson
Response from Dyson
Thank you for your feedback. We're glad to hear you're enjoying the suction performance of your Dyson. We appreciate your thoughts on the power button and carpet cleaning experience, and we'll be sure to share them with our team. If you'd like help getting the best performance on your carpets, feel free to contact us via live chat or call 1-877-397-6622. We're available Monday–Friday, 8:00 AM–7:00 PM EST, and Saturday, 9:00 AM–5:00 PM EST. Our team will be happy to assist.
Effective Vacuuming
The hardwood cleaner head is a joy to use, highlights dust and dirt very well and the suction pull it all in. If one can actually say vacuuming floors is satisfying, this machine makes it so.
Customer review from Dyson
Response from Dyson
We love hearing this. It is wonderful to know that the hardwood cleaner head and its illumination feature are making your floor cleaning so satisfying. Thank you for sharing your experience, and we are thrilled that your vacuum is delivering the powerful suction you expect from Dyson.
Never doubting Dyson again!!
Suction is top notch. Thank ntime is great. My carpet had so much animal fur in it!!!! It took about 3 times of vacuuming the house before it was good. I tried another vacuum brand. For a year after brand new carpet, I will never doubt Dyson again. I hated paying the price we did. But so glad to have a Dyson again and to have clean carpet!!
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for choosing Dyson again to care for your home and your carpets. We are proud to hear that our suction power outperformed your expectations and took care of the animal fur so thoroughly. We truly appreciate your honest feedback regarding the investment, and we are so glad the results proved to be worth it for you.
Battery didn't work
Hi, I was looking forward to using my bought Dyson. I has bought it far from my residence during my travels. Once home and having sufficiently charged it, it did not work. I had reached out and they should be sending me a new battery next week. I really hope to have it run.
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience, and we truly share your excitement to get your new Dyson running perfectly. Since your machine is still not working after a full charge, we highly recommend reaching out directly to our live chat or call support team, so our specialists can guide you through quick troubleshooting and help you resolve this issue immediately.
Great suction
Second Dyson we have purchased in 10 yrs. Overall pleased, however we’re hoping for longer runtime.
Customer review from Dyson
Response from Dyson
Thank you for your loyalty to Dyson over the past decade! It is great to hear that you are enjoying the powerful suction on your second machine. We aim to make machines that meet our customers' satisfaction. If you ever have any concerns regarding your runtime, please feel free to reach out via Live Chat or phone. We are always here to assist you.
Dyson V15 is a great vacuum!
I’ve had the vacuum for about two weeks and I am so happy with it! Dyson have come a long way since older. ball style vacuums. This one is so easy to maneuver, and has great suction! The battery allows me to vacuum the whole main floor of my home easily. The hard floor attachment has a light that shows the dirt up on the floor. This was a great purchase!
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience! We're thrilled to hear you're loving your V15 and that it's making cleaning your home a breeze. The powerful suction, easy maneuverability, and illuminated Fluffy cleaner head are definitely fan favorites. Enjoy your Dyson, and thanks for choosing us!
Nice machine
I like my new Dyson. I was hoping to transition from using my central vac but it is not easy to use on carpets if they are plush. It’s great for everything else. Like that the battery comes off machine to charge which can eliminate mounting the vacuum if you don’t want to.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your feedback. We are thrilled that you love your new Dyson and enjoy the convenience of the detachable battery. We completely understand your goal of transitioning from a central vacuum. We would love the opportunity to make things better for you! Please reach out to our live chat or voice support team, so we can share quick, helpful tips to make vacuuming your plush carpets much easier. Your satisfaction is our top priority, and we look forward to assisting you!