Intelligent DesignAshton 3-Pc. Duvet Cover Set, Twin/Twin XL
Product details
Web ID: 717658118 reviewssorted by Newest
This review is from Intelligent Design Ashton 4-Pc. Duvet Cover Set, King/California KingKing bedding
Fabric was thin and difficult to iron out the wrinkles. The king duvet was too small to fit a king comforter.
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear the Intelligent Design Ashton 4-Pc Duvet Cover Set did not meet your expectations. While this set is designed to offer a coordinated look with a soft cover and matching shams, we understand how disappointing it is when the fabric feels thin and doesn’t smooth out easily after washing, and the king duvet cover doesn’t fit a standard king comforter as expected. Please note variations in mattress depth and bedding style can affect how far a comforter drapes over the sides. Your comments are valuable, and we’ll share them with our product and quality teams for review as we work to improve overall performance and customer satisfaction.
This review is from Intelligent Design Ashton 4-Pc. Duvet Cover Set, Full/QueenHappy with my purchase.
Good quality.
Not what I expected
This set came in a little box. I want to return this. bought a king-size and I swear it's a crib size.
Response from Macy's
Dear Customer,
We are truly sorry and highly concerned to hear about the extreme sizing discrepancy you experienced with the Intelligent Design Ashton 4-Pc. Duvet Cover Set.
We certainly understand your immense frustration that the King-size set you ordered arrived in a little box and you believe it is the size of a crib cover. This is an unacceptable error in product sizing, and we sincerely apologize for the inconvenience and disbelief caused by receiving a product that is so drastically smaller than expected.
Thank you for providing this candid feedback on the sizing issue.
This review is from Intelligent Design Ashton 3-Pc. Duvet Cover Set, Twin/Twin XLItem Returned
Fit and item fabric was not what I expected.
Response from Macy's
Dear Casey- Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience you experienced. The sizing is designed to fit a Twin/Twin XL bed with a Duvet measuring 68"W x 90"L, but we understand that variations in mattress dimensions can sometimes impact the fit. The duvet and shams are made of 100% polyester microfiber with a brushed finish, which is known for being soft, lightweight, and easy to care for. We are sorry to hear this item did not meet your expectations. Your satisfaction is valuable to us, and we remain committed to delivering quality products that meet your expectations.
Do not purchase!
This is a waste of money. This is not worth the original or discount price. Material is paper thin and looks very cheap. The pictures are misleading and overall quality is extremely poor.
Response from Macy's
Dear Faye, Thank you for your feedback. We're sorry to hear the Ashton Bedding Set did not meet your expectations. We strive for accurate representation and quality, and your comments are being reviewed by our product team. If you’d like assistance selecting an alternative, please contact us at 866-456-8852 or jlacs@jlahome.com. We appreciate the opportunity to make this right.
This review is from Intelligent Design Ashton 4-Pc. Duvet Cover Set, King/California KingGreat color, not great quality.
Very thin fabric. Could almost see through it. Returned.
This review is from Intelligent Design Ashton 3-Pc. Duvet Cover Set, Twin/Twin XLFinally!
After three returned selections, this one was perfect. Good color and weight. True to the picture.
Recommends this product
Duvet Cover
Excellent product.