IT CosmeticsHeavenly Luxe Complexion Perfection Makeup Brush #7
Product details
Web ID: 56169262,379 reviewssorted by Newest
Love it
Best brush ever i been buying this amazing brush for years
Customer review from itcosmetics.com
Getting Better…
I’ve used these brushes for YEARS now. My biggest complaint has been the sustainability of the actual bristles many times I have had them fall apart all over my face. Even on the drive to work in middle of all the chaos here I am spitting out bristles and picking them off my face. BUT the production of the newest brush is proving me wrong. Can’t wait to see what’s to come!!
Customer review from itcosmetics.com
Nice at first but didnt last
Love this brush but didnt last half as long as my other brushes, I've had it for less than a year and the bristles started out shedding and then small clumps, its no longer usable. :(
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi there! We are so sorry to hear this! We know how much you love our brushes, and they are definitely designed to last much longer than a year, so we are incredibly disappointed to hear about the shedding and clumping. As a quick tip for the future, when washing your makeup brushes, we always recommend keeping the water and cleanser strictly on the brush tips and avoiding the metal base (the ferrule). If water gets trapped inside the base, it can weaken the glue and cause the bristles to shed in clumps.
Fine but nothing amazing
I have been using previous It Cosmetics brushes that I got promotionally with my foundation up until now. My brushes finally were needing updated and so I made the purchase for this one. It's fine, and does the job, I just don't love it as much as my previous brushes from them. This one feels less substantial and cheaper. The brush itself does the job though, and I do like that this one has the dual sides for smaller areas.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi there! We appreciate your review on the Heavenly Luxe™ Complexion Perfection Brush #7. We make every effort to provide the highest quality products for our consumers and want to know whenever a product is not satisfactory. We are so sorry to hear that although IT does a good job you don't love IT. We are happy to advise we will gladly accept the return of any product purchased from our website within 30 days of the order date. If your purchase was made through our website and should you choose to return IT within the above time frame, please use this link https://tinyurl.com/25qu9tu3 and follow the steps to complete your return. Please note, return fees are non refundable. We thank you for your feedback, IT means the world to us!
worth the $$
i so didn’t want to love this brush because i didn’t want to admit to paying so much for a brush, BUT it actually is so good and my other brushes just don’t stand up to it at all. i can tell this is a brush that is going to last for years to come and will likely save me money in the long run because i wont have to replace it every couple of years. high praise!!
Customer review from itcosmetics.com
ms
This brush works great with my Do It All products, and its shorter length fits well in travel bags.
Customer review from itcosmetics.com
Heavenly brush broke in half
There are 2 brushes, a big one and a small one on the other end. The big brush is working great, however, the 2 brushes separated where they were joined by a metal crimp. I used it twice before it separated. Gorilla Glue did not work to rejoin the 2 parts. I'm disappointed.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi there! Thank you for reaching out, we are sorry to hear about your experience and would like to speak to you about it. Please give us a call @ 1 (800) 356-5120 M-F 9:00 am – 5:30 pm ET, when calling please give us the reference number of 46731085. We look forward to speaking with you!
Good brush, but doesn't last
I've had 2 of these brushes and, unfortunately, I need to purchase a 3rd. The brushes last for about a year and then the bristles start to fall out rapidly. I only clean the bristles, and keep it bristle-side down to dry. This doesn't make a difference, the brushes still falls apart. When it is new, it is a great brush and applies the cc cream very evenly. The small end is perfect for around the eyes.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi J831! Thank you for your review of the Heavenly Luxe™ Complexion Perfection Brush #7. We certainly understand your disappointment and frustration. We're happy to help! Depending on the quality and the care you show them, makeup brushes can last anywhere from a year to a decade. Routinely cleaning your makeup brushes can help them last longer, so aim for once-weekly washing to keep them in tip-top shape. When cleaning your brush Be careful not to get water into the top of the ferrule, as this can deteriorate the glue which will cause separation from the brush head and the handle. Rinse brushes until the water runs clear. Gently re-shape brushes and let them air dry lying flat. We hope this is helpful and we appreciate your feedback!