Authentics 500 Wireless Home Speaker

Shipped and sold by Seller Name 1
$749.95
Color:Black
Size:1 Count

Product details

Web ID: 20080327

The JBL Authentics 500 combines striking retro style with the high-definition 3D sound of Dolby Atmos Music-all with Google Assistant and Amazon Alexa available simultaneously.

  • Product Features

    • Superb sound and performance with Dolby Atmos Music
    • Inspired by retro design
    • Music streaming services via built-in Wi-Fi
    • Voice assistants, simultaneously on one device
    • Seamless Bluetooth pairing
    • Plastic
    • Wipe clean
    • Imported

  • Product Dimensions

    • 20.710 x 12.800 x 12.830
    • 17.20

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns accepted within 14 days of purchases with tags attached. Items are not returnable if worn or altered. Merchandise must be returned with all packaging and accessories to get a refund.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
  • The speaker delivers an outstanding audio experience with powerful and clear sound, impressive bass, crisp highs, and well-balanced mids, creating an immersive and room-filling listening experience.
  • The sleek and stylish retro-inspired design complements any decor, and the intuitive controls and easy connectivity make the speaker highly versatile and user-friendly.
  • The inclusion of voice assistant integration further enhances the speaker's smart home capabilities.
AI-generated summary from 111 customers reviews.
4.8/5

111 star ratings & reviews

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111 reviewssorted by Newest

Jaypcymru
26 days ago

Authentics 500

Amazing quality sound and a great looking product. Very impressed

Customer review from jbl.com

Clinton123
4 months ago
from UK

Serious Product Design and Functionality Issues

Bought this 3 weeks ago, and it's been nothing but trouble. Not having a power button is a major product design flaw. The speaker will randomly start playing music and there's no way to turn it off, other than pulling out the power cable. It's paired with the useless JBL One app. Returning this dud product for a refund.

Customer review from jbl.com

Response from jbl.com

Customer Support4 months ago

Thank you for sharing your feedback. I am truly sorry to hear about the issues you’ve had with your JBL Authentics - 500. You are more than welcome to reach out to our JBL customer support team for further support: https://support.jbl.com/gb/en/

Mlmvc794
7 months ago
from Dallas, Texas

Great Speaker!

This speaker is fantastic. I have an apartment and it sounds AMAZING. I truly advise you to get this speaker. It’s advanced with all the tech you need. Alexa and google work amazing with WiFi or without. So happy for this purchase.

Customer review from jbl.com

Norm 279
7 months ago

Great

Bought this for my wife for Christmas. She likes the built in Alexa. Sounds great.

Customer review from jbl.com

Sherlockflats
8 months ago
from East Anglia

Big, Bigger, Biggest

Very Powerful, perhaps not thought through fully in that respect, I had to create an isolation platform to control the Bass. It is very dependent upon room acoustics, but when it works, I swear to you the Stones are in the House, I have never heard anything like one in my life. But I still prefer the Authentics 300 because of it's Grace... Satchmo on that is beautiful. Overall the 500 is a grenade of a thing, exploding all over the room(s). Oh well back to the Kinks

Customer review from jbl.com

TailgateGuy
9 months ago

Outstanding purchase

I did a lot of research on my first 'proper' speaker for my home, and landed on the JBL Authentics. This device works well with my Spotify streaming service on WiFi or over Bluetooth. The sound quality is AMAZING and I highly recommend for the price point! It can also be used with a portable battery for tailgating :)

Customer review from jbl.com

JV_2
12 months ago

Classic sound and multi-connection options

Classic sound and multiple connection options with the WiFi gets you additional footage away from the JBL Authentic 500 versus Bluetooth. The sound is powerful and fills a large space with great tones. The JBL One app helps pair other WiFi or BT with the speaker. I added my JBL Extreme 4 to it and then later I added a Roku Sound bar with ease.

Customer review from jbl.com

Frat
2 years ago

Cool stuff

Really happy with the quality and the look of the speaker. Think the problems people have are usually software related. Downloading the JBL app was easy and works well. However, obviously you're linking your speaker to your phone and Google account as well.. And the Google Voice assist does need tweaking and often the speaker plays the wrong music when asked to .. But I think this is just a case of how you you say it. Maybe artist first then song after seems to work better.. ..

Customer review from jbl.com