Macy'sJollene 78" Fabric Sofa
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Web ID: 6069364592 reviewssorted by Newest
It has been great!
Was surprised to see so many reviews claiming it is hard/uncomfortable. I've had this couch for over three years and it's been quite comfortable. Sometimes I prefer sleeping in it over my bed! The only downside is it has become a bit creaky in certain spots, which is a little annoying but not a dealbreaker by any means.
If you have pets DO NOT PURCHASE
This is a beautiful couch, BUT it’s super disappointing if you have dogs - do not pursue. I’ve never seen anything like it, the dog hair literally clings to the upholstery. Shame on you Macys, you should have tested this - having a pet is a super common variable for most.
I do not recommend the Jollene Fabric sofa
The only positive thing I can say about this sofa is that the frame feels very solid and well-built. Unfortunately, everything else has been a major disappointment. The fabric is one of the worst upholstery materials I've ever experienced. It gets extremely hot after sitting on it for a short time, making it very uncomfortable, especially during warmer months. It also feels itchy against the skin, which makes relaxing on the sofa unpleasant. I also strongly recommend against purchasing Macy's protection plan for this sofa. The warranty was heavily promoted as covering accidental damage, including pet damage, which was the main reason I purchased it. However, when my cat recently scratched the sides of the sofa, my claim was denied. That completely defeated the purpose of buying the protection plan. Between the expensive sofa and the costly warranty that didn't provide the coverage I was led to expect, I feel this purchase was not worth the money.
Looks good but very uncomfy
I’ve had this couch for 5 yrs now. It held up and looks good but so uncomfortable. Biggest purchase regret. Luckily I don’t sit in it often but when I do, it’s not too COMFY. don’t recommend. However for esthetics, it looks great.
Hard
I increasingly hate this loveseat and regret the purchase. Like others, I find it very hard and uncomfortable. I am regularly walking on the cushions on the floor in my bare feet, folding them over, massaging them, and even jumping on the seats to try to break it in, and I am feeling that my efforts are futile. Yes, the piece in the store was comfortable, but it was probably 3 years old and sat on 100s of times. We were limited on the size of seating we could put in our space, and this piece would work with its low profile and removable legs. But it just feels cheaply made and a torture device. I cannot relax on it, and after the first time sitting on it for an extended period, I needed a pain reliever. The gray is not a pretty gray, but with the right throw pillows and other furnishings it can blend in to surroundings. I am just glad I bought this on sale, as I could see getting rid of it in a few years if it never breaks in. Hate it.
Bought in 2019
I bought this for our playroom in 2019 or so. It look brand new and is in our PLAYROOM. Fabric in perfect condition. No pills, looks great , we get compliments all the time still. The walls are pink and it works; we bought the navy color. I would say it’s a rugged, solid couch, not the kind you sink into- but comfy enough to spend hours hanging out. So expect a plush couch and you will love it.
Recommends this product
Jollene Sectional
The Jollene sectional is beautiful and very comfortable, we have had it for 9 years and it's still as soft and comfortable all these years. It is very durable and keeps its comfort for many years to come!
nice couch but a few defects
Got the couch on time and it was easy to put together. its stiff but what would you expect from a couch thats not broken in yet? after having it for a month its getting squishier. One of the back cushions tore a week after using it and the zipper on another keeps coming undone, like the zip splits so i have to move the zipper all the way back and then re-zip it. I reached out to customer service to see if I could get two replacement cushions because of the 30 day warranty and they said that they’d have to send a person to my house to look at it and then take photos, and then said after that it could take up to 60 days for the replacements to come in before its actually shipped to us, and the soonest they could get someone over was in 2 months. That really ticked me off. Its a cushion tear, I didnt need the entire couch replaced, and I didnt want to wait 4 months to get a replacement. I sewed it myself. Couch is fine otherwise, but if you have issues it’s annoying to deal with macys.