Product details
Web ID: 2555798474 reviewssorted by Newest
DO NOT BUY THIS!
The gloss or lip moisturizer is barely visible and so tiny it is an amazing engineering feat. The product case is about two inches long. You are given product which is about ¼ inch in diameter, about ⅜ in long. The tip of lip pencil broke on first use and efforts to sharpen using a single edge razor blade was futile. A total waste of money.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello! We’re very sorry to hear that your experience with Lancôme’s Irresistible Lip Idôle Lip Duo did not meet your expectations. We understand how disappointing it is when a product’s size, visibility, and performance do not feel aligned with what you anticipated—especially when the lip pencil breaks on first use. For the best sharpening experience, we recommend using the Lancôme Sharpener, which is designed to help create a precise point while minimizing product breakage. We appreciate your feedback regarding the product format and value, and we have shared your comments with our team. Thank you for giving Lancôme a try. We hope to have an opportunity to provide you with a more satisfying experience in the future.
Not happy
It looked like a peach and it’s pink and I hate pink! The liner dried my lip out so bad. This was just a bad purchase and I love Lancome
Customer review from lancome-usa.com
Response from lancome-usa.com
Hello Vltk! We are very sorry to hear about your experience with our Lancôme's Irresistible Lip Idôle Lip Duo. We would like to speak to you directly about this. Please contact us at 866-873-6645 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #47471384. We look forward to speaking with you!
Live Love Lancôme
The cutest and quality lip product for my teenager.
Customer review from lancome-usa.com
Lovely
Perfect for my 2n1 skin
Recommends this product
Customer review from bloomingdales.com
Sample size
The description didn’t make it clear that it was a sample. It’s very small.
Customer review from lancome-usa.com
Response from lancome-usa.com
Hi Anna.678! Thank you so much for taking the time to share your honest feedback with us regarding your recent purchase of the Lancôme Irresistible Lip Idôle Lip Duo. We truly appreciate hearing from our customers, as your experience is incredibly valuable to us and helps us continuously improve. We entirely understand how important it is to know exactly what to expect when you receive your order. To ensure complete transparency and help our guests make informed purchasing decisions, we do list the specific sizes, weights, and volumes of all items directly within the product description details on our website. However, we realize that this information needs to be as visible and clear as possible; we will be sharing your comments directly with our online merchandising and product description teams to see how we can make these size distinctions even more prominent and easier to read on the product page.
Love!!!
I absolutely love this duo!!! It’s moisturizing and feels great!
Customer review from lancome-usa.com
Awesome
I am 75 and I love how moist and sexy these two products makes my lips look and feel
Customer review from lancome-usa.com
Lasts all day
Love this set! It's the perfect color for everyday wear. And lasts alll day!
Customer review from lancome-usa.com