Lands' EndPremium Supima Cotton Bath Towel
Product details
Web ID: 167482731,971 reviewssorted by Newest
Poor quality
Terrible shedding even after several washes. The cost to return was outrageous so I donated to an animal shelter.
Customer review from Lands' End
Response from Lands' End
Thank you for sharing your feedback. We're sorry to hear about the Supima Cotton Towel 6-piece Set did not meet your expectations. We also appreciate your comments about the return shipping cost. Lands' End offers returns within 90 days of purchase, and return shipping is free when you choose a merchandise credit. We will share your feedback with the appropriate teams for review.
Lasts for years! Great quality!
I have owned many of these towels for years. The quality is superb and they last forever. I get them monogrammed so everyone in the family knows which one is theirs! Love the colors, too!
Customer review from Lands' End
So soft bath sheet!!!
Soon as this bath sheet arrived, it was washed & dried & then used. I was so very looking forward to it & I wasn’t disappointed! This is a thirsty towel & is oh so soft:) Only downside is I thought they came with a loop for hanging cuz I really need that. This means I will need to leave a tag on & I dislike tags :/ All in all though it’s an excellent towel!!
Recommends this product
Customer review from Lands' End
Beautiful towels with monogram. The color I chose was a light pink color. It looked a little darker in the picture. They are paler in person, but still very pretty.
Recommends this product
Customer review from Lands' End
Very poor quality!
I purchased 2 sets of 6 towels. “ premium “. I washed and dried before using. They are pilling and shedding something terrible. Now I have to pack them up and pay to return. I will never buy anything from Lands End again.
Customer review from Lands' End
Response from Lands' End
Thank you for sharing your feedback. We are sorry to hear that the Supima Cotton Towel 6-Piece Set did not meet your expectations. We understand how disappointing it is to purchase new towels, wash them before use, and then experience excessive pilling and shedding. We also appreciate your comments regarding the return shipping cost. While Lands' End offers returns within 90 days of purchase, return shipping is free when you choose a merchandise credit for your refund. Your feedback about the quality and performance of these towels is important to us and will be shared with the appropriate teams for review. We never want our customers to feel let down by a product or inconvenienced by the return process. Please reach out to us through Chat on landsend.com (the Chat button is located under the Help tab at the top of the page) or call us at 1-800-963-4816 if you would like assistance with this item or help initiating a return. Thank you for taking the time to share your experience with us.
Luxurious, soft, the colors beautiful.
This towel set is more than beautiful. They look so pretty hanging in my bathroom. They are luxurious, well-made, and wash up really nicely. I also bought their bedding. In this day and age of cheap things, you can't go wrong with Lands End, ever.
Customer review from Lands' End
Colors do not match
I purchased 3 towel sets and one set is a lot lighter than the other two after washing once. I splurged on these towels to refresh and upgrade my guest bathroom but now they look like old faded towels right out of the wash. Very disappointed!!! If no solution is provided by the company, this will be my last purchase.
Customer review from Lands' End
Response from Lands' End
Thank you for sharing your feedback. We're sorry to hear the towel sets did not maintain a consistent color after washing and understand how disappointing that is. We encourage you to contact our Customer Care team so they can review the issue and explore available options. Your comments have also been shared with our product team for review. 1-800-963-4816.
Towels seem ok but your charging system needs a lot of work. I keep seeing pending charges almost every day! I’m concerned that I nag be charged more than 1x for the same item. Was also charged for an item in backorder! Really!
Customer review from Lands' End