SamsoniteMobile Solution 2 Essential 16" Backpack
Product details
Web ID: 2422988319 reviewssorted by Newest
Nice bag weird layout
Great looking bag, a little smaller than I expected and I should have put the cup holder on the outside of the bag.
Recommends this product
Perfect
Perfect quality, elegant, lightweight, practical, big
Customer review from samsonite.com
Thought it would be a little bigger.
Have not used yet but looking forward to an upcoming trip.
Recommends this product
Comfortable and Cute
I really enjoy this bag! Happy with my purchase. Seems durable as well.
Recommends this product
Customer review from samsonite.com
Super nice
Looks super nice like it’s expensive. Holds a lot of things and it doesn’t look like it’s over packed. And it holds a lot so no matter what it’ll hold heavy things.
Customer review from samsonite.com
Too stiff and not feminine
Too stiff. Narrow buttom less space and too expensive for not neeting basic requirements
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Not as premium as expected
I recently purchased this backpack and was a bit disappointed. While it does offer good space and decent organisation, the overall feel isn’t very premium. The material feels a bit cheap, and the zippers are not as smooth as I expected from a Samsonite product. It’s functional, but it doesn’t have that chic, polished look I was hoping for when carrying it. If you’re looking purely for utility it may work, but for a more refined, stylish appearance, it falls short.
Response from Macy's
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Not delivery
Ordered July 1st and the UPS status only shows delay. No status on customer service.
Response from Macy's
We’re sorry to hear about your shipping experience. We’ll share this feedback to prevent this from occurring again. That said, we hope you’re able to resolve this with the retailer you purchased our product from. We apologize for any inconvenience this may have caused.