SamsoniteSilhouette 18 Softside Carry-on Spinner
SamsoniteSilhouette 18 Softside Carry-on Spinner
Product details
Web ID: 2050757473 reviewssorted by Newest
Best piece of luggage I've owned in years
Rolls like a dream! Handle is smooth and effortless. Well thought out spaces and zippers. Why only 4 stars? can't get replacements for the two slide in bags.
Customer review from samsonite.com
Zipper broke
We love this carry on, moves smoothly, great compartments l, but the zipper broke after using it just a handful of times. We always buy Samsonite for the durability so it is very disappointing that this great carry on doesn’t meet the standards.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Rolls like a dream!
Great bag. Rolls like a dream!! Lots of little spots to separate and find things.
Customer review from samsonite.com
Pocket came apart
I bought this less than a year ago. I figured I’d spend a bit more and get better quality. Sadly that isn’t true. The exterior pocket came sewing came apart. Don’t get me wrong. I like the bag. The pockets are great. The interior storage is good. I like that straps to tie down on the inside and the packing cube is great if you have dress shirts or a suit to take with you. I just wish the quality control was a bit better.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Broken zipper and wheel
After only two plane trips, the zipper is broken and one of the wheels has fallen off. Low quality for the price. I don’t recommend!
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This bag is a game changer!
Traveled to Scotland with this carry on for a week. It was a game changer from my previous trips! Well organized and easy to handle. I’m 68 and disabled. I love it.
Recommends this product
Customer review from samsonite.com
LOVE
Just took this bag to Japan and Korea. So light, easy to maneuver in the airports. Wish it had more compassion pieces and the lighter color.
Recommends this product
Customer review from samsonite.com
Stalwart brand things changing
Just picked up this model after replacing my old carry-on spinner which I had for 6 years and hundreds of thousands of miles of travel appreciate the Samsonite name and style yet this is all wearing down after 100,000 mi of travel this year hopefully the craftsmanship can stand up to the Samsonite name
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.