SamsoniteVirtuosa Wheeled Duffel
Product details
Web ID: 1672192043 reviewssorted by Newest
Roomy
Excellent overnight or hospital stay bag.
Recommends this product
Not great
This bag looks great but is useless. I bought it a year ago. It wobbles and tips over when you wheel it.
Customer review from samsonite.com
Response from samsonite.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Save face and strength using this small duffle.
This small duffle bag on wheels will be such a strength saver for my older husband . Last time we travelled he got hurt carrying the weight of his previous hand baggage. It embarrassed him. He’s looking forward to his overnight visits now without dread
Customer review from samsonite.com
The Perfect Getaway Bag
Love the way it looks and fits everything I need. It's very sturdy and easy to carry.
Recommends this product
Customer review from samsonite.com
Overpriced for not a great design
I bought this to replace an older similarly sized bag has become too heavy for me to carry when full. That bag had multiple pockets inside and out that were very useful. This bag just has a couple very slender pockets that make it much harder to organize your stuff. The bigger issue is that the bag tips over in multiple directions when using the handle. This is a big design flaw for a rolling bag.
Response from Macy's
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Great bag!
I love this bag. It rolls really well and is very light. The colour and fabric are beautiful. Nice zipped pockets on the outside (1 large and 1 smaller) and a zipped pocket inside. Inside fabric is light and easy to see. I would have liked a luggage handle pass thru as well, but it might be a bit big for that.
Recommends this product
Customer review from Samsonite CA
Virtuosa Wheeled Duffel
Around a month ago I purchased this bag for a two weeks trip to Europe recently returned. I could have used it as a carry on, but checked the bag. It rolled easily around airports, was light when carried, and since I traveled "light" held almost everything I needed. Looking forward to using it 'carry on' in coming months on weekend flights around the country.
Recommends this product
Customer review from samsonite.com
bad business management
I made a purchase, paid for it, and then a week later they canceled it without saying anything. Why did you make me wait a week? You inconvenienced me. I was only visiting The USA for 8-9 days anyway, and your delaying tactics prevented me from making the purchase.
Customer review from samsonite.com
Response from samsonite.com
Thank you for bringing this shipping issue to our attention. This is not the kind of experience you should expect from ordering with us. Our team will be in touch to see if there’s anything we can do to assist in this matter.