SharkCyclone PET HyperVelocity Suction PetExtract Hand-Held Vacuum
Product details
Web ID: 16505882140 reviewssorted by Newest
Fraudulent Advertising by Macy’s
This product that Macys advertises is not the correct product that arrived. The make of the vacuum is the same however the model was not the pet version, so no pet brush attachment was not included. I called Macy’s to request a refund and explain the situation. At first, I thought I may have selected the wrong item on the website. However, the shark cyclone pet hand held vacuum is the only model they sell. The SKU number on the box and item online were identical, which means Macys is advertising the wrong product on their website.
Wrong item
Pickup line was way too long. Item was completely wrong. I was able to get a lovely woman in lingerie to return it for me so I didn't have to wait AGAIN in the long pickup line.
Small but Mighty!
Small, lightweight hand-held vacuum—with attachments. Easy to use.
Recommends this product
Love it!
I really like this because helps me to keep my home clean. It’s light weight and have a good suction.
Recommends this product
Efficient
Great device to clean under cushions of the couch, baseboards, and the corners of the floors.
Recommends this product
I bought this last summer for our camper and only used it a handful of times. I just pulled all my camping bins out. It’s charging but not actually turning on.
Customer review from Shark Ninja
Response from Shark Ninja
Hi Julia, Thank you for taking the time to leave a review. It’s concerning to hear that your Shark vacuum isn’t turning on despite charging, especially after only being used a handful of times for your camper. Feedback like this is important to us and will be shared with the relevant teams as we continue to improve our products. In the meantime, we suggest checking out the self-help guide linked below for steps to troubleshoot the issue you’re experiencing: https://support.sharkninja.ca/en-CA/article/CH701-Series-Shark-Cyclone-PET-Handheld-Vacuum-Troubleshooting-Guide-ca If the problem persists after following those steps, please use the instructions at the end of the guide to contact our support team for further assistance. Kind regards, Shark Home.
The vacuum cleaner works well. I informed customer service that the product was missing the USB cable; they asked me to return it to the nearest store and sent me another vacuum, but that one also arrived without the cable. Other people I know also placed orders, and they were missing the USB cable as well.
Recommends this product
It's already damaged, it doesn't charge and therefore doesn't turn on