SharkPowerDetect™ Clean & Empty Cordless Stick Vacuum, IP3251
Product details
Web ID: 19727481590 reviewssorted by Newest
Wow!
Far surpassed what I expected from a vacuum cleaner!
Recommends this product
Customer review from Shark Ninja
Easy to use Vacuum Cleaner!
I bought this vacuum cleaner a month ago and it’s amazing. It’s easy to move around and it has powerful suction, it removes the debris and picks up hair and all debris. It’s light and easy to move around. I love using this vacuum cleaner!
Customer review from sharkninja.com
Great Product
Strong suction. I also love the self cleaning option.
Recommends this product
Customer review from Shark Ninja
The vacuum that's worth the money!
I recieved this Shark Power Detect. I am very pleased with it performance. The build quality seems good, although some plsatic parts feel like that may break (Probally wont break, but feels flimsy). The suction power is incredible for this vacuum cleaner. I do have a dog, and he sheds quite a bit. The hair pickup is really good and does not get clogged whatsoever. Now I do have a large house but, the vacuum is constanly ramping up and down. With that the battery seems to drain very quickly and was unable to finish my entire house without it dying. (I wish there was a medium mode too). Dirt removal is also a very strong point of this vacuum cleaner. It picks up everything on the first pass!
Customer review from sharkninja.com
Powerful, effective vacuum
Very nice cordless vacuum. Shark honored the warranty on my year and half old cordless vacuum after several sensors went bad. They replaced it for free (other than nominal delivery fee) with this upgraded version. It's a powerful, effective vacuum cleaner, picking up the daily fur my golden retriever mix dog loses. The downside is the roller brush is so strong it doesn't roll over small rugs or thin runners easily -- often gathering up the material and jamming. That's why it didn't get 5 stars.
Recommends this product
Customer review from sharkninja.com
Great features
This model has a lot of power compared to the smaller models. Able to clean the whole house in a single charge. The lighted hood makes it easy to see dirt and the power detect is a great feature.
Customer review from sharkninja.com
Warning regarding ergonomics – test it first
On the positive side, the vacuum is reasonably lightweight and easy to handle. The headlight is also excellent; it really illuminates the floor and helps you see all the dust and dirt clearly. However, the joint on the cleaner head has a serious design flaw. The upright lock mechanism is way too sensitive. If you only have a large, open floor space, it might work fine. But in a real home where you need to maneuver around chairs, under tables, behind doors, and next to cabinets, the joint constantly clicks and locks into the 90-degree upright position every single time you pull the vacuum closer to yourself. Having to constantly step on it to snap it back into the operating position is incredibly frustrating. This is definitely not a safe blind buy. I highly recommend testing the vacuum in a store before purchasing to make sure the ergonomics work for your height and layout. I sincerely hope that the next models will have this head lock design issue solved, since otherwise I could recommend this product.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thanks for taking time to leave your review. We're pleased to hear that you found the vacuum lightweight and easy to handle, and that the LED headlights help make dust and debris more visible during cleaning. However, we're disappointed to hear about the frustration caused by the floor nozzle locking into the upright position while manoeuvring around furniture and tight spaces. We understand how disruptive this can be during everyday cleaning, especially in a busy home environment where frequent direction changes are needed. For your Shark PowerDetect, we recommend ensuring the vacuum is reclined fully into the cleaning position before use and using smooth, controlled movements when navigating around obstacles, which may help reduce unintended engagement of the upright lock mechanism. If you would like any further assistance or troubleshooting support, please reach out to our Customer Service team via the link below, and we will be happy to help. https://support.sharkninja.com/contact-us Kind Regards, Shark Home
Second vacuum, first one stopped working
We are having issues with this new replacement. It will stop working in the middle of vacuuming after just a few minutes into the task. Also, unlike the original Shark, this one will stop on one of our area rugs.
Customer review from sharkninja.com