SingerSteamCraft Plus Steam Iron - Mint/Gray
Product details
Web ID: 1604131949 reviewssorted by Newest
Disappointed shopper
I purchased this iron 6 months ago and now it does not eat up anymore. Very disappointed
Customer review from singer.com
Response from singer.com
We understand your disappointment with Singer SteamCraft Plus Iron and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please email us at https://www.singer.com/Contact-Us and a Customer Care agent will be glad to help.
Want to Love it, but can’t
I would love the iron with 2 exceptions. The S on the sole plate keeps ending up on my fabric and won’t iron out. The other thing is that my hand keeps sliding up and turning off the iron.
Customer review from singer.com
Response from singer.com
Thank you for sharing your feedback. We’re sorry the SteamCraft Plus Steam Iron didn’t meet your needs. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/Contact-Us with any specific comments, concerns, or suggestions you wish to share.
Singer Steam Craft Iron
I have had my Singer Steam Craft iron for about 3 years now. I was happy that it heated up fast and was good for getting wrinkles out of cotton. I had to return my first one because when I was using it without steam it kept changing to the red mode light and didn't stay heated up. My second one did the same thing. Now it isn't working at all. ALL of lights (wool, linen, cotton, silk and linen)are flashing green and it doesn't work at all. For an iron that was so expensive it should last much longer than 3 years. I would not recommend it at all.
Customer review from singer.com
Response from singer.com
Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
Don't Purchase
Iron works well! The steam is awesome. However, I had to replace the original iron I purchased and just made it in time to fall under the one year warranty. The replacement came without issue and now just 30 days past the year manufacturers warranty the same exact issue has occurred, the burst of steam button broke!
Customer review from singer.com
Not to good
I bought it 4 month’s ago , use it a few times, then the steam button broke.
Customer review from singer.com
The steam button is broken. Apparently this is a common issue with this model. Unfortunately I was given the iron a couple of years ago and do not have the receipt.
Customer review from singer.com
Response from singer.com
We are sorry that you are having issues with your Singer Iron. Have you tried refilling the reservoir with water and then allowing time for the steam button to return to it's highest position? This often solves the problem.
Great iron
I really like this iron, especially being able to see the water level. My previous (10-year-old, probably) Singer had a water reservoir that was very hard to tell the level on. I love the needle nose point that can get anywhere. The only thing is I have a little thumb issue and sometimes I have to use more pressure than I'd like to get the steam. Overall, works fantastically!! Love the mint green color, too - had to get a new ironing board cover to class it up, haha.
Customer review from singer.com
ON OFF BUTTON IN THE WRONG SPOT!!!!
I bought this about 3 months ago and have used it multiple times. The design of this is TERRIBLE. The on off button is literally RIGHT WHERE YOU PLACE YOUR HAND. I am CONSTANTLY having to turn the iron back on. DO NOT BUY THIS MACHINE.
Customer review from singer.com
Response from singer.com
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share. "