SonyINZONE H9 Wireless Noise Cancelling Gaming Headset
Product details
Web ID: 17743900150 reviewssorted by Newest
Several years of use and still going strong
Great headset. Love the noise cancellation and Spatial Audio. Being able to dial them in with a mixer is fun too. Pros: Good range for a wireless headset Spatial Audio is a game changer Great noise cancellation Cons: Ears get hot and sweaty during long sessions After years of use the volume scroll wheel adjustment is jumpy I REALLY don’t like that I have to flip a switch on the dongle to use these on both my pc and ps5.
Recommends this product
Customer review from sony.com
Response from sony.com
Thank you for the review, PL31AD35! It is awesome to hear that the Spatial Audio and noise cancellation are hitting the mark for you, that spatial tracking really changes the game. We hear you on the ear pads getting warm during long sessions and the volume wheel acting up after a few years of use. Also totally get the annoyance of having to flip that PC/PS5 switch on the dongle every time you switch devices. Really appreciate the honest feedback. Thank you again for choosing Sony! Best regards, Gus, Sony Social Media Team
Not great for WFH.
Bought these almost 4 months ago, and I WFH. They are great at canceling out back ground noise for you using the headset, but not your background noise while talking to clients. Clients tell me they can hear everything, from typing to a bird chirping outside. Trying to find something that is much better. Hate I spent all this money for them not to cancel out my background noise for my clients. They are comfortable but do not recommend for working at home.
Customer review from sony.com
Response from sony.com
Hi JKCS, While we’re glad you find the headset comfortable, it’s important to note that these are specifically designed as gaming headsets. While they offer excellent noise cancellation for the wearer, the microphone is tuned for gaming environments, which may capture more ambient sound than a business-grade headset. For a professional WFH setup where you need to block background noise from reaching your clients, we recommend the Sony WH-1000XM6. It features an advanced 12-microphone system and AI-driven noise reduction specifically engineered to isolate your voice and filter out environmental sounds like typing or background noise during calls. Thanks for choosing Sony. Best regards, Eliab
Did not work with the Inzone software
The headphone was ok but would not pair with the Inzone software so I could not adjust it to my liking. The H9 series II could connect so I had to return it to Sony. I purchased the H9 II headphones instead.
Customer review from sony.com
Response from sony.com
Dear Customer, Thank you for taking the time to share your detailed feedback with us. We truly appreciate hearing your thoughts and are committed to assisting you further. We’re sorry to learn that your INZONE H9 headset did not pair successfully with the Inzone software, preventing you from adjusting it to your preference. We understand how disappointing this must have been, and we sincerely apologise for the inconvenience caused. To ensure we can look into your concerns more closely and provide the necessary support, we kindly encourage you to reach out to us through the link below: https://web.sony-asia.com/sg/contact-us/ Our team will be happy to assist you further and work towards addressing your feedback as best as possible. Thank you for choosing Sony. We value your trust and appreciate your honest input. Best regards, Sony Customer Service Team
Quite good.
I bought these a couple of weeks ago, and so far, so good. For the price point, I was looking for something with a bit more punch, although they offer crystal-clear sound, which is what you want & they can be adjusted in the Inzone app via a PC download, but as far as I'm aware cannot be transferred the settings over to the ps5. These just seemed a bit flat for me in the bass section via Bluetooth, not gaming. Now, I do have hearing problems, so that could just be me. That being said, they do feel top-tier, lightweight, and comfortable, flip to mute mic, The noise cancellation is excellent with great 360 Spatial Sound, with a whopping 30 hours of battery life. The microphone seems a bit flat. All in all, great immersive sound quality, very comfortable, great design, great drivers leading from the xm series which make these great also.
Recommends this product
Customer review from sony.com
After connecting to the PlayStation, the blue ligh
After connecting to the PlayStation, the blue light does not stop
Customer review from sony.com
Response from sony.com
Hi there, We're sorry to hear that the blue light on your INZONE H9 is staying on. That blue light usually means the headset is still searching for a connection or stuck in pairing mode, rather than being fully synced up. Here are a few quick things we can try: -For the best experience on PlayStation, make sure you're using the USB transceiver that came with the headset, rather than a direct Bluetooth connection. https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670405.html -Turn off both your headset and your PlayStation. Unplug the USB transceiver, plug it back in and then turn everything back on. -If the light is still acting up, try a reset. Plug the headset into a power outlet, then press and hold both the Power and Bluetooth buttons at the same time for about 8 seconds. https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670453.html If those steps don't resolve the issue, the best next step is to contact Sony Support. You can find all their contact info right here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks for considering Sony and letting us know about this issue. Warm regards, Estefany
Honest review
PRO: Simple design with great sound cancelling function. CON: Bad battery life Pro/Con (depend on you): No longer hear my wife calling me while I am gaming.
Recommends this product
Customer review from sony.com
Amazing affordable noise cancelling for my ps5
The noise cancelling works really well, and the way the mic is designed to mute and turn back on is amazing. The headphones also look great. I don’t regret buying it. Thank you.
Recommends this product
Customer review from sony.com
Bad build quality
Really disappointed after a year of use. The faux leather on the headband started peeling within 12 months, the volume wheel button has completely stopped working, and the wireless connection to the dongle periodically drops out with interference. For a headset in this price range, I expected the hardware to hold up a lot better. Sound quality was good while it lasted, but I can’t recommend it given how it’s degraded.
Customer review from sony.com
Response from sony.com
Hello there, We are sorry to hear about the issues you’ve experienced with your WHG900N headset. It’s frustrating when the faux leather on the headband peels, the volume wheel stops working, and the wireless connection drops out, especially after just a year of use. We understand how disappointing this is, especially given the quality expected for this price range. Your feedback is very important to us, and we want to help address these problems. Please reach out to us through this link so we can gather more details and work towards a solution together: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. Thank you for considering Sony products. Best regards, -Fred